What scares people away from Linux.

For someone new to Linux this is pretty much a nightmare scenario, where a company selling a product I want makes all kinds of assumptions about the skill level of the user, while their own representatives aren’t trained to the same standard. And I realize there’s a language barrier here, but I think the lack of Linux knowledge came through loud and clear, on both ends…

QNAP TS-410: My first NAS.

I bought my first storage array in 2004, a LaCie 1TB “Bigger Disk Extreme” that failed almost exactly a year later — mere days after its warranty expired, to be exact. Unbeknownst to me, this bigger disk was actually four 250GB hard drives strung together. One of them went down, and brought down the whole thing with it.

I’m really hoping that history doesn’t repeat itself here…